Q: Does NewDay Health GUARANTEE my satisfaction?
A: Blue Stuff Style and Health Products all come with a 60-day satisfaction money back guarantee!
Please follow individual product directions for maximum benefit. However, results may vary depending on the individual.
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Our guarantee for all products - this includes SuperBLUE pain relief (all sizes), Bath & Body products, Nutrition & Wellness Supplement products, Natural Medicine products, Spa & Salon products, Skin Care products and Pet Care products: Use all products as directed for 60 days. If you are not satisfied and desire a refund, please send any remaining product in its container, along with the original invoice and/or packing slip from your shipment, back to us within 60 days from receiving the products. Refunds do not include the cost of shipping and handling. Allow four weeks for your refund from the date the product is returned. All prices are subject to change without notice.
Return unused product to:
NewDay Health Products
5 Windy Meadow Lane
Canyon, TX 79015
Use this address to mail in orders:
NewDay Health Products
5 Windy Meadow Lane
Canyon, TX 79015
Q: I have heard many things lately about the dangerous health risks associated with prescription and over-the-counter pain relievers such as Vioxx, Celebrex, Naproxen and others. Why is SuperBLUE pain relief cream a safe and natural alternative?
A: SuperBLUE pain relief cream was designed and is manufactured using many time-tested natural ingredients. SuperBLUE contains a unique and propriety blend of 26 ingredients including 11 natural herbs and a stable vitamin C antioxidant as well as Emu Oil, Aloe Vera, MSM and the active "cooling" ingredient Menthol derived from natural peppermint. We believe the combination of ingredients within SuperBLUE pain relief cream makes it the clear choice as a SAFE and natural pain reliever, with the convenience and non-invasiveness of being applied topically to the skin, not as an ingestible (like a pill, tablet or capsule). And, we guarantee it will work to relieve your pain - or your money back (see our guarantee).
Q: I have seen "patches" available with other products. Why isn't SuperBLUE available in patch form?
A: We have looked at patches and sleeves, but there are several drawbacks. First, they are very expensive to develop and the cost has not been one we want to invest in. A few of the reasons we have not dedicated resources to developing patches include: 1) Our belief that pain is seldom confined to a 3" x 5" or 4"-6" area of the body. A person may have to use 3 or 4 patches to cover the entire area affected. 2) Patches only work on "flat" surfaces. They don't stick well to elbows or fingers or knees, etc. - especially with activity. 3) Our belief that people might think it sounds like a good idea but once they try them (even on flat surfaces) will find they don't really like to have big, sticky material on their legs or back that they have to painfully "rip off" each night. 4) That for the regular consumer, a pack of 5-6 patches (up to 5-6 days worth of pain relief) costs nearly as much as one of our jars which provides 30-45 days pain relief with fairly heavy usage. The "sleeve" alternative, we have found, is even MORE expensive than the patch.
Q: Should I wash my hands when using SuperBLUE?
A: It is recommended. It is better to apply SuperBLUE to clean, dry skin with clean hands. Also, you should consider washing your hands with cool water after applying SuperBLUE to remove the remaining product from your hands. Try to avoid touching eyes, mouth and other sensitive skin areas or eating finger foods until SuperBLUE has been washed from your hands. If you applied SuperBLUE to your hands or wrists for pain, wait a few minutes for the product to soak into your skin before washing your hands. Be careful not to transfer SuperBLUE to your eyes or other sensitive areas in the time between applying SuperBLUE and washing your hands.
Q: Should I rub SuperBLUE completely into my skin?
A: No, it is preferable to not massage SuperBLUE into the skin. You only need to lightly pass your hand over the area 3 to 6 times to ensure that a uniform thin coat is applied to the region. SuperBLUE will soak into your skin within minutes, and you can go on with your day without worrying about transferring SuperBLUE or staining your clothes.
Q: Will SuperBLUE stain my clothes?
A: It is unlikely, but it is possible. SuperBLUE does contain a coloring that can transfer to some clothing or other material while it is on top of your skin. If possible, remove clothing from the area you will be applying SuperBLUE to so as to avoid any possibility of staining your clothes. If you apply a thin coat of SuperBLUE, then it should soak into your skin within a few minutes. Thicker applications may not soak in completely and may require slight hand rubbing. Once SuperBLUE has been absorbed into the skin there should be no concern for staining.
Q: How much SuperBLUE should I use?
A: The amount of SuperBLUE to use will vary with the area you are applying it to. Generally, you will want to apply a thin coat of SuperBLUE to the affected area or areas. Using too much SuperBLUE is not a problem but it will take longer to absorb into your skin. It is better to use a little too much than too little but a little SuperBLUE does go a long way. For a joint, such as a knee, elbow, or wrist, apply SuperBLUE all the way around the joint, and at least one or two inches above and below the joint. For hands or feet, cover the area with SuperBLUE, and even apply some to the wrist or ankle to ensure full coverage. For an area such as the lower back, apply SuperBLUE in a circular motion to the area of pain, traveling just outside the area to make sure SuperBLUE gets to the entire area.
Q: What if I don’t feel any better after using SuperBLUE?
A: SuperBLUE usually begins working within just a few minutes. If you don’t get relief from your pain within 15 minutes, you should reapply SuperBLUE. It is recommended SuperBLUE be used no more than three to four times daily. SuperBLUE is guaranteed. If SuperBLUE.does not relieve your pain after using it as directed you may return it to place of purchase within 30 days for a refund.
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Q: I put SuperBLUE on in the morning, and when I took a shower, it seemed to get stronger. Is this normal?
A: Yes. As a user of SuperBLUE, you should be aware that water on the area of application can “reactivate” the product. This is not a problem but the stronger sensation may feel slightly less comfortable to you. Hot water will cause this feeling more than cool water. You should avoid overexposure to water for a few hours after applying SuperBLUE unless you are trying to wash off the product with cool water. You can also try applying less SuperBLUE than you would normally use if you know you will be exposed to water, so that when the SuperBLUE “reactivates,” you will not be uncomfortable.
Q: If I do get SuperBLUE in my eyes, what should I do?
A: Do not allow SuperBLUE to get into your eyes or other sensitive areas. In the event that some SuperBLUE gets into your eyes, or if SuperBLUE gets on any area that is uncomfortable, first wash your hands with cool water and soap to remove the SuperBLUE from your hands, and then wash the sensitive area with cold water; include the surrounding area to ensure that all the SuperBLUE has been removed. If irritation continues, contact a medical professional.
Q: I have some cuts or scrapes on my skin where I want to put SuperBLUE. Is it okay to still use it?
A: No, do not apply SuperBLUE to an area if you notice a rash or have a cut or tear on the skin. SuperBLUE is not approved to be applied to open sores or any area other than the skin itself. Rashes can be further irritated by some of the ingredients in SuperBLUE. Consult a medical professional for advice on what to do about pain or soreness if the area has an open wound or rash. In the event that SuperBLUE is accidentally applied to an area with a rash, cut, or sore and cannot be safely washed off, contact a medical professional immediately for advice if you are concerned about any discomfort that results.
Q: After I used SuperBLUE, I noticed a rash or other type of allergic reaction. What should I do?
A: While this is a very rare occurrence, if you notice any type of reaction to SuperBLUE, cease use immediately. Contact a medical professional if you are concerned about your reaction. You can also contact Blue Stuff Style and Health Products at (877) 258-3788 any time, day or night, seven days a week to report your reaction. If the reaction is life threatening or otherwise seriously dangerous, call an emergency medical number, such as 911, and seek medical attention first.
Q: How did you get the name “Blue Stuff “?
A: When the product was first introduced with its blue color, it was first given the name of A.J.'s Balm (after the A.J.'s restaurant the inventor owned at the time and where he first sold the product). After the product became more popular and the restaurant was closed so Jack could devote full time to it, the name was changed to Emu-gesic Balm. A lady trying to order it from inventor Jack McClung, and being unable to remember the rather difficult name of the product, said "Just send me some of that blue stuff. Why don't you just call it Blue Stuff?" And Jack, always one to know a good idea when he heard it, changed the name of the product just in time for the world to hear about it.
Q: What is the difference between Blue Stuff, Super Blue Stuff, Super Stuff and SuperBLUE?
A: Blue Stuff was the original “blue” name for our product. After several months with this name the ingredients were modified and slightly improved and the name was changed. Super Blue Stuff was the name for this improved version of Blue Stuff. Super Stuff had similar ingredients to Super Blue Stuff but without the fragrance or coloring (hence no “blue” in the name). The loss of the mild pleasant fragrance is appealing to some but less appealing to most. SuperBlue is the result of slightly modifying the ingredients of Super Blue Stuff in late 2002 and early 2003 to meet all FDA guidelines as an Over-The-Counter (OTC) pain relief product.
Q: I have seen or heard of similar sounding products that have the word Blue in them like Blue XXXXXX or Blue XXX. Are they the same as SuperBLUE?
A: No. These products’ formulas have some similarities to ours and their names are meant to confuse consumers into thinking they are the same as Blue Stuff, Super Blue Stuff or SuperBLUE, but they are not the same. When Blue Stuff became famous, many companies put out similar sounding products to try to get consumers to try them, thinking they were the same as Blue Stuff. Some smell bad and others separate into oil and dark goop if they sit around and others have too much of one ingredient or too little of another. None of them are identical to SuperBLUE and we believe customers quickly notice the difference if they try them. Our biggest concern is if they buy one of these other products but THINK they bought OUR product and are unhappy with the results. Our customer satisfaction rate is extremely high and we want to keep it that way. We call our product “The Original” SuperBLUE by Blue Stuff. If you can’t find the Blue Stuff symbol (the “blue splat”) on the jar, bottle, box or tube then it very probably is not our product. A few disreputable companies at one time went so far as to even illegally counterfeit our blue splat trademark and name so be sure you are buying from a reputable source.
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Q: Tell me about NewDay Health.
A: NewDay Health is a marketing and distribution company dedicated to finding the finest and most effective pain relief products in the world. We then make these wonderfully effective products available to the public. Our goal is pain-free customers and 100% satisfaction with our products and service. Over the years, NewDay Health has earned a reputation for quality and we strive daily to maintain our good name. NewDay Health is headquartered in Canyon, Texas, with warehousing and distribution facilities located in Oklahoma City, Oklahoma.
